Inspiring healthcare

What is the meaning of careful?

What does it mean to provide great care? How do we ensure that patients' interests are best served by our hospitals and clinics? How do we protect the goodwill of the staff that work in them?

These are some of the questions that we are trying to address in The Meaning of Careful.

The answers are not straightforward, but we address them from this position: caring for patients is inseparable from caring for staff.

This is not mere sentimentality. It is a hard-nosed view of what is best for our patients. Better care doesn't just mean a better experience for patients, important though that is. It also means fewer falls, fewer infections and fewer clinical incidents. It means a reduced length of stay. It means more efficiency, lest cost and better clinical outcomes.

It also means less staff turnover and sickness - in short, a happier place to work.

The Meaning of Careful started out as a book with a positive message which stems from the conviction that we can create better care for both patients and staff. The book explains in straightforward terms how you, as a healthcare leader, can make that a reality.

The book has now been transformed into both a leadership seminar and a comprehensive cultural change programme.

Through these, we are exploring what CAREFUL means.

We hope you will join us.