About The Author

Dr D J Brown MA, BMedSci BM BS

In 1999 Dr D J Brown left his job as a doctor in the NHS, frustrated by a system that seemed half-bent on breaking him and which prevented him from properly treating the patients he cared for. Instead, he developed a career as a implementation consultant, focusing on helping people change the way they worked. He learned how creating the right culture in an organisation can transform the results that an organisation can deliver.

After a few years, unable to ignore his vocation, he returned to work as a doctor. Back in the NHS, he found all of the things he'd been working against in industry – poor leadership, process and systems that didn't work, unbalanced targets and above all, a total lack of understanding of how people are motivated to do a good job. He found the institutions of the NHS full of caring, capable and committed people who were demotivated, unable to do the job for which they'd trained.

And then the NHS nearly killed his mother.

Despite being a doctor, he could only watch as her hospital treatment went from bad to worse. At that point, he realised the system wasn't working for patients either.

So he wrote this book.

Drawing on twelve years of experience as both a doctor and a results-focused implementation consultant, The Meaning of Careful describes a straightforward, step-by-step programme which will transform any hospital into a great place to work and a great place to be treated.