CAREFUL is an acronym which identifies the themes of the overall approach. These themes can be summarised most succinctly as the qualities of an organisation - or individual leader - that you would most value as a patient. In addition, we include a "Preliminaries" theme to get you going.
You can click on each of these themes for more information
Demonstrably striving to be the best
Flexible to the needs of patients and staff
Inspiring people to improve
Clear about what is important
The best - the one you would recommend to your own friends and family.