people before process

a compassionate
approach to healthcare
improvement
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CAREFUL Themes

CAREFUL is an acronym which identifies the themes of the overall approach. These themes can be summarised most succinctly as the qualities of an organisation - or individual leader - that you would most value as a patient. In addition, we include a "Preliminaries" theme to get you going.

You can click on each of these themes for more information

Preliminaries
Creating positivity

Committed
Demonstrably striving to be the best

Active
Working collaboratively

Responsive
Flexible to the needs of patients and staff

Energetic
Inspiring people to improve

Focused
Clear about what is important

Uniform
Right-first-time, every-time

Leading
The best - the one you would recommend to your own friends and family.

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